Privacy Policy
Last updated: December 12, 2025
1. Introduction
PataParking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parking platform.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number)
- Payment information (processed securely through our payment gateway)
- Vehicle information (license plate, vehicle type)
- Account credentials (username, password)
- Profile photo (if uploaded)
Usage Information
We automatically collect certain information when you use our Platform:
- Device information (IP address, browser type, operating system)
- Location data (when you search for parking spaces)
- Usage patterns and preferences
- Booking history and transaction records
3. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our services
- To process your bookings and payments
- To send you booking confirmations and updates
- To communicate with you about your account and our services
- To personalize your experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Parking Space Owners: We share necessary booking information to facilitate your parking reservation
- With Service Providers: We may share information with third-party service providers who assist us in operating our Platform
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, your information may be transferred
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for more information.
8. Children's Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@pataparking.co.ke